Privacy notice

Your information.
Handled with care.

This notice explains what happens to the information you send to Fallon Bespoke Joinery. It was last updated on 5 September 2026.

Who we are

How we use your information.

Fallon Bespoke Joinery Ltd is responsible for the personal information collected through this website. You can contact us at Radwinter Hall, Walden Road, Saffron Walden, CB10 2SW or email vinnie@fallonjoinery.co.uk.

We use the details you provide to understand your enquiry, contact you, prepare a ballpark figure or quotation and manage any project that follows. We may also keep information where needed for business records, legal obligations, warranties or resolving a dispute.

We process enquiry information because it is necessary to take steps at your request before entering into a contract. Where relevant, we also rely on performing a contract, meeting legal obligations and our legitimate interest in running and protecting the business.

What we collect

Only what we need to deal with your project.

Information you send

This can include your name, postcode, email address, phone number, project details, budget, preferred timing, measurements and any room photos, plans or inspiration you upload.

How long we keep it

We keep information only for as long as reasonably needed to respond, quote and manage any resulting project. Some records may be kept longer where needed for tax, accounting, legal or warranty purposes.

Who it may be shared with

The enquiry form is delivered using FormSubmit, which transmits the information to our email account. We may also use trusted website, email and IT providers, professional advisers or another Fallon Group company where it is relevant to the work you have asked about. We do not sell your information.

Website information

Our hosting and security providers may process basic technical information, such as your IP address and browser details, to deliver and protect the website. Some providers may process information outside the UK under their own data-protection arrangements.

Your rights

You remain in control.

Depending on the circumstances, you may ask for access to your information, correction of inaccurate information, deletion, restriction, transfer of information or object to how it is used.

To make a request or ask a privacy question, email vinnie@fallonjoinery.co.uk. You can also complain to the Information Commissioner’s Office.

For information about the service that delivers the enquiry form, read FormSubmit’s privacy information.

Call 07444 352001Start a project